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| Frequently Asked Questions |
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| Question: What does EPOS mean? |
| Answer |
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| EPOS. stands for Electronic Point of Sale. It describes a point of sales system used to process sales though a pc which will take a sale, update your stock control and issue a receipt to your customer.
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Sales are recorded in real time allowing monitoring of all stock and giving full reporting and analysis of all movements, showing slow moving products, best selling ranges, total products sold and monies taken, thus cutting down on manual involvement and saving on man hours. |
| 04-02-2009 |
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| Question: Why do I need a P.O.S. system if I already have a cash register? |
| Answer |
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| In many ways a POS system is no different than a cash register. It rings sales, registers product prices, calculates taxes, and provides sales reporting at end of a day. A POS system can also track inventory, re-order stock, keep track of customer purchases, do lay-a-ways and sales orders. our POS software allows the retailer to integrate all of the store operations into one package, I.E., sales, inventory control, reports, accounting, multiple store communications, integration of data into other programs such as spreadsheets, graphs, publishing, word processing, etc. |
| 04-02-2009 |
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| Question: I already own a pc can I purchase just the software |
| Answer |
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| Yes: Providing your system meets our minimum system requirments our software should run on your computer.
Points to keep in mind, to run our software and take full advantage of its functionality you will need to provide the basic hardware requirements as listed below.
Personal Computer 1.7 gig cpu speed running windows xp pro and above
1 gig of onboard memory
cd drive
2 gig mimimum free disk space
Optional:
receipt printer with cash draw connection
cash draw
scanner
Before any software is ordered, we would recommend and check your systems to make sure they are compatable and able to run the software. |
| 04-02-2009 |
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| Question: Do you Supply Support |
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| Epos retail have several options for support
Depending on the customers requirments
1: Telephone support is available Monday to Friday
2: For Retail outlets that require support 7 days a week this can be accomodated
3: Software support
4: Hardware and Software support
Epos retail are able to offer all levels of support dependant of your requirments |
| 04-02-2009 |
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| Question: I have an unusual setup can this be catered for |
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| Yes. we can accomodate for all types of environment, bespoke solutions are availble are available on request |
| 04-02-2009 |
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